No, not Bruce Wayne. We mean Mr. Bruce who assisted our friends Jamin and Ashley Mills from The Handmade Home. After purchasing a 40 year old home, the Mills (sensibly) wanted to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork checked. Mr. Bruce, who you can see in the picture, has been in the heating and AC repair and maintenance business, coincidentally, 40 years. Was it serendipity?
He was totally amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills gang take pictures of him while he evaluated their home’s heating and air conditioning system. We think he’s loving every minute.
At D & K Heating Service Experts, we offer a 100% satisfaction guarantee and were delighted to hear that Bruce was living up to our guarantee. The Mills shared that Bruce was “like the calming father figure” and included that he is the “kind of man you call on for help and can absolutely trust.”
As we expect all of our NATE-certified technicians to do, Bruce patiently explained everything, and if he wasn’t sure they understood, the Mills said he carefully explained it again.
Just like the Mills, a vast amount of homeowners have to make decisions that affect their heating and cooling systems, beyond which system to buy, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of giving answers to their questions, the Mills learned the significance of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do the maintenance for you.”
While Bruce wasn’t able to share solutions that were all perfect and rainbows, he was truthful and explained that the decisions made when choosing which heating and A/C system to purchase for your home affects your indoor air quality and the health of your kiddos (and their lungs!).
We are proud of the representation Bruce gave of D & K Heating Service Experts when he helped the Mills family with their recent AC safety inspection and tune-up service. If you are considering upgrading your older system, have issues with your indoor air quality, or just need a seasonal tune-up, call D & K Heating Service Experts today and we’ll get you set up with one of our fantastic technicians, just like Bruce!