What NATE Certification is and Why it Matters

November 08, 2016

D & K Heating Service Experts in Belleville always writes about how our service techs are NATE-certified, and while it sounds encouraging, what does it truly mean?

NATE stands for North American Technician Excellence and, according to their website, is the nation’s largest certification organization for HVAC (heating, ventilation, air conditioning) and refrigeration technicians. The organization was developed by and has been supported by the entire HVAC and refrigeration industry but not all technicians in the industry are required to be NATE-certified. The certification is discretionary and technicians can service heating, cooling, ventilation, and refrigeration equipment without being certified by NATE.

It’s important to D & K Heating Service Experts that our technicians are NATE-certified to make sure we are sending the most qualified and professional technicians into your home. To make sure experts meet these benchmarks, the NATE-certification assessments validate real-world working knowledge of HVAC and refrigeration systems for technicians. The assessments are knowledge-based assessments that assess the technician’s knowledge of these standards.

Since D & K Heating Service Experts focuses on the HVAC side of NATE-certification (not refrigeration), there are only certain areas pertinent to our technicians. NATE assessment candidates may obtain installation and/or service certification in one or more of the specialty areas listed below:

 

  • Air Conditioning
  • Air Distribution
  • Gas Heating
  • Oil Heating
  • Heat Pumps
  • Hydronics Gas (service only)
  • Hydronics Oil (service only)
  • Light Commercial Refrigeration (service only)
  • Commercial Refrigeration (service only)
  • Ground Source Heat Pump Loop Installer
  • Senior HVAC Efficiency Analyst

 

You can be confident the technicians at D & K Heating Service Experts to be highly qualified and professional to do the work right the first time. Our crew has the knowledge and training to not only fix and service your HVAC systems, but to take the ultimate care of your equipment. Call 613-707-2421 to have one of our NATE-certified service men or women come out and make sure your HVAC unit is prepared to keep you comfy all year long.

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Our Health and Safety Commitment
At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.