What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your A/C needs repair at your Belleville home and you have no idea what to expect. It’s daunting enough to let an AC repairman into your home, but then to not be sure what they’re going to do can add a whole other level of concern. No worries! D & K Heating Service Experts is here to update you on the standard A/C system repair process so you’ll be informed when an expert A/C system service technician needs to come out to your house.

It Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to take a look at it to verify that it’s not simply a thermostat settings error. The service tech will check that the thermostat is flipped to cool and then lower the temperature to see if that will start up the air conditioner. A faulty or wrongly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty

The repairman will then probably request to see the air conditioner. Like a doctor, the service tech will commence their trial and error diagnosis process. There are several variables that could be the culprit of an AC that isn’t running properly, and it’s up the technician to look into all the possible causes starting from the most common issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will most likely check the air filter to make sure it’s not blocked or needs to be replaced. They will check the AC refrigerant levels, confirm the air condenser fan is spinning properly, verify that the size of your A/C system is appropriate for the size of your home, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioning service tech has identified the issue, he or she should explain all your options to you. The discussion will typically start with the repairman explaining what the problem is, what part (if any) died, how or why it failed, and how that part makes your air conditioner operate.

The repairman will then go into your options, which will include swapping out the part and resolving the trouble, but might also involve upgrading parts of the air conditioner, the A/C system itself, or your whole heating and AC system. In some cases, it may make more sense to invest in a complete new HVAC system, especially if the AC is past its prime, or prone to breaking down again and end up causing you to spend more on AC repairs in the end. The repairman will discuss how much time, effort, and cost it will take to rectify the problem.

The service tech might now explain what could have been done to prevent the trouble or part failure and how to keep a future issue from occurring. This generally includes being proactive with annual maintenance, which not only helps prevent an AC breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioner repair businesses will offer a yearly service plan so you don’t have to think about making future heating and cooling tune-up appointments for your home.

Finally, they will explain the process for repairing the failed part or fixing the problem. If you elect that AC repair is better for you than investing in an AC system upgrade, the service tech will order any parts necessary and set up your next appointment to fix the A/C system. Or, if the part required is already accessible on their vehicle, they will move forward with the air conditioning repair work with your go-ahead.

Remember that throughout Belleville you’re in good hands with D & K Heating Service Experts. Our repairmen are NATE-certified and have been through extensive background checks so you can feel comfortable with the people we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call around the clock at 613-707-2421 and we’ll be happy to walk you through the process.

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