What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your A/C needs repair at your Belleville home and you have no idea what to expect. It’s daunting enough to let an air conditioner repair technician into your home, but then to not know what exactly they’re going to do tends to add a whole other level of concern. No worries! D&K Home Services by Enercare is here to update you on the standard A/C system repair process so you’ll be informed when an expert A/C system service technician needs to come out to your house.

AC Repair Starts Simple

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to take a look at it to verify that it’s not simply a thermostat settings error. The service tech will check that the thermostat is flipped to cool and then lower the temperature to see if that will start up the air conditioner. A defective or wrongly connected wire could be all that’s preventing you from having a comfortable home.

If there is still an issue, the technician may need to look at your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The technician will then probably request to see the air conditioner. Like a doctor, the service tech will commence their trial and error diagnosis process. There are several things that could be the reason for an AC that isn’t running properly, and it’s up the repairman to look into all the possible causes starting from the most frequent issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will probably check the air filter to make sure it’s not blocked or in need of replacing. They will check the A/C system’s refrigerant levels, confirm the air condenser fan is circulating properly, confirm that the size of your A/C system is appropriate for the size of your home, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the A/C system technician has found the issue, he or she should explain all your options. The conversation will usually start with the repairman explaining what the issue is, what part (if any) died, how or why it failed, and how that part makes your air conditioner operate.

The repairman will then go into your courses of action, which will involve swapping out the part and resolving the trouble, but might also include upgrading parts of the air conditioner, the A/C system itself, or your whole heating and AC system. In some cases, it may make more sense to invest in a complete new heating and cooling system, specifically if the AC is past its prime, or prone to breaking down again and end up causing you to spend more on AC repairs in the end. The technician will explain how much time, effort, and cost it will take to rectify the problem.

The service tech might now explain what could have been done to prevent the trouble or part failure and how to keep a future issue from occurring. This generally includes being proactive with annual maintenance, which not only helps avoid an air conditioning breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert air conditioner repair companies will offer a yearly maintenance plan so you don’t have to think about making future heating and cooling tune-up appointments for your systems.

Finally, they will discuss the process for repairing the failed part or fixing the problem. If you elect that AC repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts needed and schedule your follow-up appointment to fix the A/C system. Or, if the necessary part is already accessible on their vehicle, they will move forward with the air conditioning repair work with your approval.

Remember that throughout Belleville your system is in good hands with D&K Home Services by Enercare. Our technicians are ACE-certified and have been through extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call around the clock at 613-707-2421 and we’ll be happy to walk you through the process.