We Can Repair Any Kind of Gas Fireplace in Belleville

Gas fireplaces make adding heat to your Belleville home easy. Just flick a switch or press a button for immediate heat.

They’re also relatively simple to use. Unlike their woodburning equivalents, there’s no need to use firewood or sweep up ashes. But like any other natural gas equipment, these fireplaces require annual maintenance to help them run efficiently and avoid malfunctions.

When your fireplace won’t light or won’t stay lit, the professionals at D&K Home Services by Enercare can help. Use our easy-to-understand tips first. If your fireplace still isn’t working properly, give us a call. We can take care of any brand. All of our technicians are TSSA-certified, which means they’ve finished rigorous education to better serve you. And all of our outstanding work is backed by a worry free guarantee.^*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a couple of reasons why your fireplace won’t ignite. Take off the cosmetic piece below your fireplace to get at its pieces.

1. Is a breaker tripped? Check your home’s electrical panel and adjust breakers as appropriate.
2. Is the gas running? Verify the valve is in the “open” setting.
3. Is the pilot light burning? If it is out, follow manufacturer instructions to rekindle. Connect the vent cap to stop drafts from putting it out.
4. Pilot light ignites but won’t stay ablaze? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
5. Pilot light stays lit but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If you suspect there’s a problem with the thermocouple or thermopile, get in touch with us for service.

Fireplace is Making Odd Sounds or Smells

• Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve completely cooled.
• Grinding or shrieking sounds? Have D&K Home Services by Enercare fix or put in a new blower.
• Strange scents? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, ventilate your home and call us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a regular basis can help it run more efficiently and avoid costly malfunctions. It may even help it work longer.

1. Verify your fireplace is totally cooled.
2. Switch the gas off by spinning the valve to “off.”
3. Pull out the gas logs, inspect them for cracks and clean them with a soft-bristled brush.
4. Remove the lava rocks, vacuum them individually and wipe away soot with the brush.
5. Clean the inside of the fireplace with a vacuum hose attachment.
6. Rub down internal edges with a damp cloth. Use warm, soapy water to clean up dust or soot accumulation.
7. Return lava rocks and logs in the same order.
8. Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can etch the glass or cause it to crack.
9. If you have a vented gas fireplace, examine the outside vent and get rid of debris such as leaves or bird nests.
10. Make sure your carbon monoxide detector is working properly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, schedule annual maintenance with us. These inspections can potentially discover issues before they develop. We’ll inspect your components for fractures. We’ll also make sure there aren’t any leaks and that pressurization levels are accurate.